If for any reason you are not happy with your purchase, you have 14 days to return it unused, in its original packaging. Outlet Bait & Tackle will refund the total selling amount of the product returned, less any shipping. If products are returned without prior authorization (RMA) and/or in unacceptable condition, the customer will be billed for the shipping costs to return it back to them. Defective items can be returned for a refund within 45 days of purchase. Costs of defective items will only be refunded upon the store inspecting the defect. For ALL returns, please send an email including the product and quantity you wish to return to Customer Service to receive prior authorization.